The Information We Collect
edCetra collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.
Types of Personal Information Collected
The types of personal information we collect include name, contact information (such as email address, mailing address and phone numbers), identification information, payment and billing information (where required), and information collected electronically via cookies and our server logs (such as browser type, IP address, pages requested and navigation). We do not collect credit card information. We may record calls to or from our sales and support representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
How We Use This Information
This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services. edCetra may use aggregate or anonymous information for various uses for itself and third parties.
Who We Share This Information With
edCetra does not share personal information with any third parties except as disclosed in this policy. edCetra may provide personal information to edCetra subcontractors and professional advisers (which shall be bound by privacy obligations) to assist edCetra’s uses disclosed herein.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
edCetra may amend this policy from time to time. If such amendments affect how edCetra uses or discloses personal information already held by edCetra in a material way, edCetra will seek to obtain consent from affected users before applying amendments to information of that user.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
For more information on edCetra Training Inc. and privacy please contact our privacy officer at: firstname.lastname@example.org
Last Updated: February 22, 2011